Matchday Guide | Wolves vs Southampton

Wolves return to Molineux for the second time in a week on Saturday as attention turns to Premier League action and a fixture against Southampton.

The match continues to be carried out under the Government’s Plan B protocols, which makes it a legal requirement for supporters to show an NHS Covid pass or recent negative lateral flow test result before entering the stadium, otherwise they will be denied entry.

Ahead of the 3pm kick-off, here is everything the 30,000 supporters who are attending the match need to know before arriving at the stadium.

Covid protocol and Code of Conduct

To allow supporters to return to Molineux at full capacity, the club has published a supporter’s code of conduct in line with Government advice and Premier League protocol.

This code of conduct is likely to be in place for the foreseeable future and must be followed by all supporters attending Molineux.

The full code of conduct can be viewed here and FAQs relating to the code of conduct can be found here.

  • Please do not travel to the stadium if you or anyone else you are attending with has any Covid-19 symptoms. We strongly recommend that supporters make use of widely available testing 48 hours before the game.
  • Please wear a face covering when in indoor or crowded areas of the stadium other than when eating or drinking or where exempt. Following the update from the Government on 15th December, it is now a legal requirement to do so.
  • Please use hand sanitisers located around the stadium regularly.
  • Arrive early and sit in your designated seat.

Questions regarding the code of conduct can be sent to fanservices@wolves.co.uk

Covid status spot checks and Covid pass

Following the Government’s move to Plan B, it is now a legal requirement for supporters who attend Premier League matches to show an NHS Covid Pass or recent negative lateral flow test result before entering the stadium, otherwise they will be denied entry. All fans aged 18 or over will also be required to pre-register their Covid status ahead of arriving at the stadium.

Supporters who have previously completed the declaration are not required to complete it again. But if you have not already done so, click HERE to pre-register your Covid status ahead of arriving at the stadium.

It is now a mandatory and legal requirement for all adult supporters to declare they are symptom free and have certification that demonstrates they are any one of the following:

  • Fully vaccinated (at least TWO doses of Covid vaccine demonstrated in a Covid pass)
  • Able to provide evidence of a negative lateral flow test in the 48 hours preceding the match, either in an NHS Covid pass or other acceptable methods (detailed below)
  • Able to provide valid evidence of a medical exemption (see below for further information)

All supporters aged 18 years or over must have a valid NHS Covid pass or an alternative proof of a negative test result to gain entry into the stadium.

Random checks will take place at Molineux and there will be a team of Covid status spot checkers operating at designated points around the stadium who will be identifiable by a purple high-vis tabard and supported by stewards.

Fans MUST be prepared to present their valid Covid status evidence to a team member, prior to entering the stadium and will be denied entry if unable to show their NHS Covid pass or proof of a negative lateral flow test within the previous 48 hours, ideally on matchday. It is advised that supporters arrive early to allow time for these checks to take place prior to kick-off.

For further information, including accepted forms of Covid-19 certification and exemptions, please click here.

Public footway closure

Works have now started to transform the street scene outside the Civic Hall which is part of the city centre public realm works.

Minor works have begun at the end of Paternoster Row with a public footway closure in place during this time. We advise supporters travelling to Molineux from the city centre on foot to follow the pedestrian diversion route that is in place, directing the public down Cheapside and past St Peter’s Church.

In the following months there are more works scheduled and information will follow accordingly.

More information works can be found here.

Tickets

Tickets for this fixture are sold out. Season ticket holders will be able to gain entry to the stadium using their season ticket smartcard. When arriving at the turnstile, supporters should tap and hold their smartcards at the front of the reader.

Match to match tickets for this fixture were delivered as print at home tickets to all supporters. These tickets must be printed in high quality on A4 paper or can be opened on a mobile device allowing for the QR code to be scanned at the turnstiles. Supporters using print at home tickets should scan barcodes or QR codes in the mouth of the reader when at the turnstiles.

Any supporters who experience any issues relating to their tickets are advised to visit the ticket office prior to kick off.

Molineux Fan Zone and North Bank Bar

The Molineux Fan Zone is located next to Block 5 of the Sir Jack Hayward Stand and will open at 12.30pm, giving an opportunity for supporters to grab food and drink whilst taking in the matchday atmosphere before making their way into the stadium.

The North Bank Bar is located next to Block ND of the Stan Cullis stand and is accessible to season ticket holders and MyWolves members and will be open from 11.30am. Please note that supporters may be denied entry once capacity has been reached. Junior supporters are welcome.

Entering the stadium

Supporters will only be able to gain entry to the stadium using the turnstile block designated on their ticket or season ticket smartcard. Security and bag searches will take place at the turnstiles.

Searches will be conducted using wands, and you may be requested to open your own bag to allow it to be searched. Bags larger than an A4 size will not be permitted.

Catering Kiosks

Concourse catering kiosks will be open inside the stadium for this fixture serving food hot and cold drinks and alcoholic drinks.

Molineux is a cashless stadium and supporters are advised to ensure they have card or contactless payment ready when being served.

When using the stadium’s amenities, such as toilets, food and drink outlets, or concessions, avoid queues wherever possible by checking to see if any of them are not in use, or following the instructions of stewards and other staff members.

If you purchase food and soft drinks, please take them directly to your seat in the bowl to allow as much space in the concourse areas as possible. 

Ticket office, Molineux Megastore and Fan Services

The ticket office is located between the Stan Cullis and Billy Wright stands and will be open from 9am until kick-off on the day of the game.

The Molineux Megastore is located at the Stan Cullis stand and will be open from 9am up until kick-off and again following the game.

The fan services team will be reachable by phone and email from 10am on matchday to answer any matchday enquiries. The fan services phone line will close two hours prior to kick-off, however the fanservices@wolves.co.uk inbox will be monitored up until kick-off.

Matchday Programme

The official Wolves matchday programme has returned to its usual format this season, with a 100-page edition focusing on the Premier League clash and packed full of exclusive and bespoke content and features.

Portuguese defender Nelson Semedo, fresh off scoring his first goal of the season last weekend, adorns the cover and is featured inside with an in-depth interview. There are also features with fellow FA Cup scorer Daniel Podence, John Ruddy and legendary Hall of Famer John McAlle, while discover more about the players of the future with our range of Academy content, including an interview with midfielder Harvey Griffiths, and a focus on the women’s team with Amy Dicken.

Programmes, priced at £3.50, are available to buy by from the Molineux Megastore, from the various programme sellers around the stadium, from the catering kiosks, and by clicking here.

Travelling to Molineux and parking

With as many as 32,000 people trying to get to Molineux Stadium on a matchday, we are very conscious of the impact on the environment and our neighbours.

When making your journey to Molineux Stadium we ask you, wherever possible, to consider travel options that will help us to reduce local traffic jams and inconsiderate parking around the stadium.

Here at Wolves, we want all our fans to be able to travel safely when using public transport, so we’ve partnered with Moovit, the world’s number one urban mobility app, to ensure you have the most up-to-date and accurate journey planning capabilities at your fingertips.

Moovit will provide special instructions for Wolves fans about the best public transport routes to ride, including how to arrive at the dedicated fan areas and specific fan entrances. Not a Moovit user? The Moovit App is available for free on iOSAndroid and Huawei AppGallery

Alternatively, supporters can simply use our new journey planner tool by clicking here to plan any journey, benefiting from real-time alerts, service alerts and more, for anywhere across the world. 

Supporters can check availability for official matchday parking and book spaces here. Details of further council owned car parks in the city can be found here.

Road closures

A number of road closures around the stadium as part of spectator safety measures will affect supporters on matchdays. Please refer to the road closure map here and information below for details.

Waterloo Road Will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off up until a period at the discretion of the matchday safety officer at the end of the game – expected to be between 15 and 30 minutes.

Molineux Street, Sir Jack Hayward Way and Whitmore Hill will be closed as detailed on the map here from one hour before kick-off, up until a period at the discretion of the matchday safety officer at the end of the game.

Away fans

Visiting supporters will be located in the lower tier of the Steve Bull stand. Concourse catering kiosks will be available for visiting supporters, serving food, hot and cold drinks and alcoholic beverages.

Molineux is a cashless stadium and visiting supporters are advised to ensure they have card or contactless payment to hand. Visiting supporters will also be welcome in the Molineux Fan Zone and will be asked to co-operate with Covid pass spot checks ahead of kick-off.

Reporting incidents

Discrimination and antisocial behaviour will not be tolerated at Molineux. Supporters who witness this kind of behaviour should speak to their nearest steward or send details to 07723 479 887 starting their message with WOLVES.

New anti-discrimination measures have been implemented by the Premier League for the 2021/22 season as football continues to work to eradicate discriminatory behaviour in society.

Clubs have agreed to enforce league-wide punishments (which may include bans from all Premier League grounds) for any individual found to have behaved in a discriminatory or abusive way toward any club employee, player, match official, steward or fan attending a Premier League match – whether in-person or online.

For full information on the new measures, click here.

Disabled supporters

The Baroness Heyhoe-Flint accessible lounge will be open for this fixture. The accessible lounge has two accessible toilets, chairs and tables and is a space where disabled supporters can meet others before the game and half time. The room is located in the lower Stan Cullis stand opposite NL1. Please do not store wheelchairs in this room while the game is in progress.

Audio Description Commentary is provided by a specially trained team giving second by second commentary of where the ball is and what is happening in the game. It is available for supporters who need that extra help watching the game but must be pre booked by emailing Laurawright@wolves.co.uk  Once booked a set will be delivered to your seat before kick-off. This service is available to both home and away fans.

Lift access is available for supporters with accessible needs who sit in the upper tiers of the Stan Cullis and Billy Wright stands. To gain access to one of the lifts please contact laurawright@wolves.co.uk for further information. We advise supporters to arrive early for lift use.

Disabled Liaison stewards will be available for your questions and support throughout your visit.  We have the specially trained stewards at wheelchair locations in Stan Cullis, Steve Bull and Sir Jack Hayward Stand.

Matchday FAQs

Supporters can view a series of FAQs relating to matchdays at Molineux by clicking here.

Questions and feedback

Any supporters who have questions or need further assistance in relating to matchday should email fanservices@wolves.co.uk. We welcome your feedback on your matchday experience and you can direct and feedback to the same email address.

#WOLSOU