Matchday Guide | Wolves vs Arsenal

Wolves are back at Molineux for the first of three home matches this week as Gary O'Neil's men take on Arsenal.

For the thousands of supporters who will be attending the 7.30pm kick-off, here is everything you need to know ahead of travelling to Molineux…

Tickets

This fixture is now sold out. Any returned or resold tickets will only be available to supporters who hold a paid membership.

Season Ticket or Membership holders will either have selected to have these uploaded to their smart card or emailed as print at home tickets.

If a smart card uploaded was selected, supporters will be able to gain entry to the stadium using their season ticket or membership smartcard. When arriving at the turnstile, supporters should tap and hold their smartcards at the front of the reader.

Print at home tickets must be printed in high quality on A4 paper or can be opened on a mobile device allowing for the QR code to be scanned at the turnstiles. Ticket holders should scan barcodes or QR codes in the mouth of the reader when at the turnstiles.

Any supporters who experience any issues relating to their tickets are advised to visit the ticket office prior to kick off.

Flag guidance

The safety of all those attending our matches is a priority. Following the Premier League’s consultation with safety and security experts, clubs, football partners and external stakeholders, supporters attending matches will not be permitted to bring Israeli and Palestinian flags into Premier League stadiums for the foreseeable future.

Weather forecast

Cloudy weather is forecast for Saturday evening, with temperatures at around 11 degrees Celsius at kick-off.

Up-to-date weather forecasts can be found here.

Light Show and Pyrotechnics

There will be a light show and various pyrotechnics prior to kick-off as teams make their way onto the pitch. This will include continuous flashing lighting.

If you need any further information regarding this ahead of the fixture, please contact fanservices@wolves.co.uk.

Entering the stadium

Supporters will only be able to gain entry to the stadium using the turnstile block designated on their ticket or season ticket smartcard.

Security and bag searches will take place at the turnstiles. Bags larger than an A4 size will not be permitted. Supporters may be requested to open your own bag to allow it to be searched.

All supporters over the age of 14 will be searched by a steward when entering the stadium.

More information in regard to searching can be found in the ground regulations.

Molineux Fan Zone

The Molineux Fan Zone is located next to Block 5 of the Sir Jack Hayward stand. The Fan Zone will open at 4pm on Saturday evening and gives an opportunity for supporters to grab food and drink whilst taking in the matchday atmosphere before making their way into the stadium.

This season will see new food and drink vendors in place at the Fan Zone, while bar units will be selling draught beer, wine, spirits and soft drinks.

With family fun and entertainment, Dicky Dodd will once again be hosting the event, which includes the usual Wolves Foundation speed cage as well as inflatable football darts and prizes to be won.

North Bank Bar

The North Bank Bar is located next to block ND of the Stan Cullis stand and is accessible to season ticket holders and MyWolves members and will be open from 5pm.

Please note that supporters may be denied entry once capacity has been reached. Junior supporters are welcome.

Food and drink

Concourse catering kiosks will be open inside the stadium for this fixture serving food hot and cold drinks and alcoholic drinks.

A wide range of food options will be available, with both vegan and vegetarian alternatives provided.

Molineux is a cashless stadium and supporters are advised to ensure they have card or contactless payment ready when being served.

Reusable cups

Supporters can do their bit to help save the planet as well as raise money for Wolves Foundation by purchasing their drinks in a ONE Planet ONE Chance reusable cup beginning this weekend against Arsenal.

In support of Wolves' One Pack, One Planet campaign, which is aiming to reduce emissions and encourage sustainability around Molineux, and the Foundation's disability sports programme, fans who purchase a drink in a reusable cup are asked to return it to their nearest kiosk once finished.

Click here for more information about the reusable cup scheme.

Ticket Office

The ticket office is located between the Stan Cullis and Billy Wright Stands and will be open from 1om until after kick-off.

Molineux Megastore

The Molineux Megastore is located in the Stan Cullis Stand and will be open from 9am up until kick-off. The store will then reopen following the final whistle until 10.30pm.

Fan Services

The Fan Services team will be reachable by phone and email from 2.30pm on matchday to answer any matchday enquiries.

The phone line (01902 810485) will close two hours prior to kick-off at 5.30pm, however the fanservices@wolves.co.uk inbox will be monitored up until kick-off.

Supporters can also find up-to-date information on the Fan Services Twitter page at twitter.com/wolveshelp.

Matchday Programme

The official Wolves matchday programme for 2023/24 will be available to purchase outside Molineux before every match this season, with an 84-page edition focusing on the latest Premier League clash and packed full of exclusive and bespoke content and features.

As Wolves welcome Arsenal to Molineux, the programme will include columns from head coach Gary O'Neil and captain Maximilian Kilman, as well as a jam-packed review of the club's One Pack Week activities as Wolves continues its quest to increase equality, diversity and inclusion at Molineux and in football.

The programme also includes an exclusive interview with flying full-back Nelson Semedo, who reflects on the season to this point from both a Wolves and a personal perspective, how the players are developing under O'Neil and his hopes of representing Portugal in Euro 2024 this summer.

There is also focus on the other areas of the club, including a One Pack Week chat with women's first-team defender Katie Johnson and we get to know under-18 midfielder Finn Ashworth.

Programmes, priced at £4, are available to buy by from the Molineux Megastore, from the various programme sellers around the stadium and from the catering kiosks. Supporters not attending the fixture can purchase online through programme retailers Curtis Sports.

Travelling to Molineux and parking

With a large number of people trying to get to Molineux Stadium on a matchday, we are very conscious of the impact on the environment and our neighbours.

When making your journey to Molineux Stadium we ask you, wherever possible, to consider travel options that will help us to reduce local traffic jams and inconsiderate parking around the stadium.

Here at Wolves, we want all of our fans to be able to travel safely when using public transport, so we’ve partnered with Moovit, the world’s number one urban mobility app, to ensure you have the most up-to-date and accurate journey planning capabilities at your fingertips.

Moovit will provide special instructions for Wolves fans about the best public transport routes to ride, including how to arrive at the dedicated fan areas and specific fan entrances. Not a Moovit user? The Moovit App is available for free on iOSAndroid and Huawei AppGallery

Alternatively, supporters can simply use our new journey planner tool by clicking here to plan any journey, benefiting from real-time alerts, service alerts and more, for anywhere across the world. 

Supporters can check availability for official matchday parking and book spaces here. Details of further council owned car parks in the city can be found here.

Any key travel information updates or notice of disruption will also be communicated via @WolvesHelp on Twitter assisted by Transport for West Midlands.  

Road closures

A number of road closures around the stadium as part of spectator safety measures will affect supporters on matchdays. Please refer to the road closure map here and information below for details.

Waterloo Road will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off up until a period at the discretion of the matchday safety officer at the end of the game – expected to be between 15 and 30 minutes.

Molineux Street and Sir Jack Hayward Way will be closed from one hour before kick-off, and Whitmore Hill will be closed from 30 minutes prior to kick-off. Road closures are detailed further on the map here. Car parks will be closed until the discretion of the matchday safety officer at the end of the game.

Away fans

Visiting supporters will be located in the lower tier of the Steve Bull Stand for this fixture and can enter the stadium via Turnstile Block 3.

Concourse catering kiosks will be available for visiting supporters, serving food, hot and cold drinks, and alcoholic drinks.

Molineux is a cashless stadium and visiting supporters are advised to ensure they have card or contactless payment to hand. Away supporters will also be welcome in the Molineux Fan Zone.

Reporting incidents

Supporters can speak to a steward or text WOLVES to 07723 479887.

Here at Wolves we are One Pack, each one of us can embrace this ethos by providing an enjoyable, safe and welcoming environment to everyone at Molineux.

Discrimination, harassment and victimisation relating to gender, sex and sexual orientation as well as religion or race and disability will not be tolerated.

If you experience or witness any form of discriminatory or offensive behaviour and language including comments, chanting and gestures or are feeling unsafe at any point during a matchday, then please let us know and report the incident to your nearest steward or by text message.

Please include your location (for example, the stand you are in, row number, seat number etc), description of the person and details around the incident. We will then monitor the situation discreetly through our matchday control room or matchday staff before deciding on a suitable resolution. All information you provide will be treated in the strictest confidence.
Wolves remain proactive in our attempt to eradicate hate and abuse whether in the stadium or online.

'Not in our Pack' is a clear message that there is no room for racism, homophobia, and all forms of discrimination, sexism and anti-social behaviour, those who do not live up to the standards we expect of our supporters can be subject to a lifetime ban for ALL Wolves matches.

Please show respect to ALL of your fellow spectators, players, staff and any guests in attendance so everyone is able to enjoy their experience at Molineux.

Disabled supporters

The newly branded and renovated accessible ‘Century Lounge’ will be open for this fixture. The accessible lounge has two accessible toilets, chairs and tables and is a space where disabled supporters can meet others before the game and half time. The room is located in the lower Stan Cullis stand opposite NL1.  Please do not store wheelchairs in this room while the game is in progress. If you’d like further information relating to this, please email fanservices@wolves.co.uk

Audio Description Commentary is provided by a specially trained team giving second by second commentary of where the ball is and what is happening in the game. It is available for supporters who need that extra help watching the game but must be pre booked by emailing fanservices@wolves.co.uk. Once booked, a set will be delivered to your seat before kick-off. This service is available to both home and away fans. 

Wolves sensory room is fully booked for this game. To book for future games please enquire with the Fan Services team. If you need ear defenders, fidget toys or a safe space please ask your nearest steward to contact the Disability Access Officer. 

Disabled liaison stewards will be available for your questions and support throughout your visit. The stewards will be wearing dark blue jackets. We have the specially trained stewards at wheelchair user locations in Stan Cullis, Steve Bull and Sir Jack Hayward Stands. 

An in-depth guide to accessibility at Molineux can be found here.

Leaving Molineux

After final whistle at Molineux, roads leading away from the stadium are immediately very congested leading both into the city centre and outwardly too.

There are walking routes back into the city centre, where the bus, coach and train stations are located.

Official car parks will reopen around 10 to 20 minutes after the final whistle but can also change at the discretion of the Matchday Safety Officer.

Friendly stewards will also be located around the area as you leave and will be happy to answer any questions supporters may have whilst leaving the stadium.

Matchday FAQs

Supporters can view a series of FAQs relating to matchdays at Molineux by clicking here.

The Molineux match day guide for home supporters can be downloaded here.

Questions and feedback

Any supporters who have questions or need further assistance in relating to matchday should email fanservices@wolves.co.uk.

We welcome your feedback on your matchday experience and you can direct and feedback to the same email address.

#WOLARS