Matchday Guide | Wolves vs Man City

Wolves welcome Manchester City to Molineux on Saturday, looking for a first home three points of the season.

Thousands of supporters will be attending Molineux for the 3pm start and here is everything you need to know before arriving. 

Tickets

There are a limited number of tickets available through our ticketing website.

Season ticket holders will be able to gain entry to the stadium using their season ticket smartcard. When arriving at the turnstile, supporters should tap and hold their smartcards at the front of the reader.

All season ticket holders have had new smartcards issued for the 2023/24 season. Please remember to bring the correct smartcard.

Match to match tickets for this fixture were delivered as print at home tickets. Print at home tickets must be printed in high quality on A4 paper or can be opened on a mobile device allowing for the QR code to be scanned at the turnstiles. Ticket holders should scan barcodes or QR codes in the mouth of the reader when at the turnstiles.

Any supporters who experience any issues relating to their tickets are advised to visit the ticket office prior to kick off.

Travel disruption

ASLEF, the train drivers’ union, has announced another two days of strike action – on Saturday 30th September and Wednesday 4th October 2023 – and an overtime ban across the UK rail network on Friday 29th September and from Monday 2nd to Friday 6th October.

Apart from Transport for Wales, there will be no train services on 30th September and 4th October 2023, which will affect travel to Saturday’s game.

Entering the stadium

Supporters will only be able to gain entry to the stadium using the turnstile block designated on their ticket or season ticket smartcard. Security and bag searches will take place at the turnstiles. Bags larger than an A4 size will not be permitted. Supporters may be requested to open your own bag to allow it to be searched.

All supporters over the age of 14 will be searched by a steward when entering the stadium.

More information in regard to searching can be found in the ground regulations.

Molineux Fan Zone

The Molineux Fan Zone is located next to Block 5 of the Sir Jack Hayward stand. The Fan Zone will open at 12pm and will give an opportunity for supporters to grab food and drink whilst taking in the matchday atmosphere before making their way into the stadium.

Food will be provided by Colombo Street, who serve Sri Lankan street food.

North Bank Bar

The North Bank Bar is located next to block ND of the Stan Cullis stand and is accessible to season ticket holders and MyWolves members and will be open from 12.30pm. It will also be open for one hour following the final whistle.

Please note that supporters may be denied entry once capacity has been reached. Junior supporters are welcome.

Food and drink

Concourse catering kiosks will be open inside the stadium for this fixture serving food hot and cold drinks and alcoholic drinks.

We have a wide range of food options available, with both vegan and vegetarian alternatives provided.

Molineux is a cashless stadium and supporters are advised to ensure they have card or contactless payment ready when being served.

Ticket Office

The ticket office is located between the Stan Cullis and Billy Wright stands and will be open from 9am until half-time on the day of the game and will re-open following the final whistle until 5.30pm.

Molineux Megastore

The Molineux Megastore is located in the Stan Cullis stand and will be open from 9am up until kick-off and again following the game until 6pm.

Fan Services

The fan services team will be reachable by phone and email from 10am on matchday to answer any matchday enquiries.

The fan services phone line will close two hours prior to kick off at 1pm, however the fanservices@wolves.co.uk inbox will be monitored up until kick off.

You can also find up to date information on the Fan Services twitter page on: twitter.com/wolveshelp.

Matchday Programme

The matchday programme is focused around Tommy Doyle, who is currently loaned to Molineux from Saturday’s opponents Manchester City.

Programmes, priced at £4, are available to buy from the Molineux Megastore, or from the various programme sellers around the stadium.

Supporters not attending the fixture, can purchase online through programme retailers Curtis Sports.

Travelling to Molineux and parking

With as many as 32,000 people trying to get to Molineux on a matchday, we are very conscious of the impact on the environment and our neighbours.

When making your journey to Molineux Stadium we ask you, wherever possible, to consider travel options that will help us to reduce local traffic jams and inconsiderate parking around the stadium.

Here at Wolves, we want all of our fans to be able to travel safely when using public transport, so we’ve partnered with Moovit, the world’s number one urban mobility app, to ensure you have the most up-to-date and accurate journey planning capabilities at your fingertips.

Moovit will provide special instructions for Wolves fans about the best public transport routes to ride, including how to arrive at the dedicated fan areas and specific fan entrances. Not a Moovit user? The Moovit App is available for free on iOSAndroid and Huawei AppGallery

Alternatively, supporters can simply use our new journey planner tool by clicking here to plan any journey, benefiting from real-time alerts, service alerts and more, for anywhere across the world. 

Supporters can check availability for official matchday parking and book spaces here. Details of further council owned car parks in the city can be found here.

Any key travel information updates or notice of disruption will also be communicated via @WolvesHelp on Twitter assisted by Transport for West Midlands.  

Road closures

A number of road closures around the stadium as part of spectator safety measures will affect supporters on matchdays. Please refer to the road closure map here and information below for details.

Waterloo Road Will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off up until a period at the discretion of the matchday safety officer at the end of the game –expected to be between 15 and 30 minutes.

Molineux Street and Sir Jack Hayward Way will be closed from one hour before kick-off, and Whitmore Hill will be closed from 30 minutes prior to kick-off. Road closures are detailed further on the map here. Car parks will be closed until the discretion of the matchday safety officer at the end of the game.

Away fans

Visiting supporters will be in the Lower of the Steve Bull Stand and can enter the stadium via turnstile block 3. Concourse catering kiosks will be available for visiting supporters, serving food, hot and cold drinks, and alcoholic drinks. Molineux is a cashless stadium and visiting supporters are advised to ensure they have card or contactless payment to hand. Away supporters will also be welcome in the Molineux Fan Zone.

Reporting incidents

You can speak to a steward or text WOLVES to 07723 479887.

Here at Wolves we are One Pack, each one of us can embrace this ethos by providing an enjoyable, safe and welcoming environment to everyone at Molineux.

Discrimination, harassment and victimisation relating to gender, sex and sexual orientation as well as religion or race and disability will not be tolerated.

If you experience or witness any form of discriminatory or offensive behaviour and language including comments, chanting and gestures or are feeling unsafe at any point during a matchday, then please let us know and report the incident to your nearest steward or by text message.

Please include your location (for example, the stand you are in, row number, seat number etc), description of the person and details around the incident. We will then monitor the situation discreetly through our matchday control room or matchday staff before deciding on a suitable resolution. All information you provide will be treated in the strictest confidence.

Wolves remain proactive in our attempt to eradicate hate and abuse whether in the stadium or online.

'Not in our Pack' is a clear message that there is no room for racism, homophobia, and all forms of discrimination, sexism and anti-social behaviour, those who do not live up to the standards we expect of our supporters can be subject to a lifetime ban for ALL Wolves matches.

Please show respect to ALL of your fellow spectators, players, staff and any guests in attendance so everyone is able to enjoy their experience at Molineux.

Disabled supporters

The Baroness Heyhoe-Flint accessible lounge will be open for this fixture. The accessible lounge has two accessible toilets, chairs and tables and is a space where disabled supporters can meet others before the game and half time. The room is located in the lower Stan Cullis Stand opposite NL1.  Please do not store wheelchairs in this room while the game is in progress.

Audio Description Commentary is provided by a specially trained team giving second by second commentary of where the ball is and what is happening in the game. It is available for supporters who need that extra help watching the game but must be pre booked by emailing fanservices@wolves.co.uk. Once booked, a set will be delivered to your seat before kick-off. This service is available to both home and away fans. 

Wolves offers support to deaf supporters who use British sign language to communicate. Interpreters are present on a match day and available if needed in the Ticket Office, Megastore and Fan Zone. Please ask a steward to locate an interpreter if you need it.  

Wolves sensory room is fully booked for this game.  To book for future games please enquire with the Fan Services team. If you need ear defenders, fidget toys or a safe space please ask your nearest steward to contact the disability access officer. 

Disabled liaison stewards will be available for your questions and support throughout your visit. The stewards will be wearing dark blue jackets. We have the specially trained stewards at wheelchair user locations in Stan Cullis, Steve Bull and Sir Jack Hayward Stands. 

An in-depth guide to accessibility at Molineux can be found here.

Leaving Molineux

After final whistle here at Molineux, roads leading away from the stadium are immediately very congested leading both into the city centre and outwardly too.

There are walking routes back into the city centre, where the bus, coach and train stations are located.

Official carparks will reopen around 10 to 20 minutes after the final whistle but can also change at the discretion of the Matchday Safety Officer.

Friendly stewards will also be located around the area as you leave and will be happy to answer any questions supporters may have whilst leaving the stadium.

Matchday FAQs

Supporters can view a series of FAQs relating to matchdays at Molineux by clicking here.

The Molineux match day guide for home supporters can be downloaded here. https://wolves.useplaymaker.com/media/fkoej2vc/matchdayguide_home.pdf

Questions and feedback

Any supporters who have questions or need further assistance in relation to matchday should email fanservices@wolves.co.uk.

We welcome your feedback on your matchday experience, and you can direct and feedback to the same email address.

#WOLMCI