Important supporter information | Wolves vs Gillingham

Julen Lopetegui’s first match in charge of Wolves has arrived and League Two side Gillingham are the visitors to Molineux in the Carabao Cup.

For those supporters checking back into Molineux for the first time following the World Cup, wolves.co.uk has everything you need to know…

Travel

Should scores be level after 90 minutes, the fixture will be decided by a penalty shout-out. Supporters attending the game should factor this into their plans for leaving Molineux.

Supporters travelling to Molineux from Shrewsbury are advised that services to/from Shrewsbury will operate between 0700 – 1900 only on the day of the game.

Tickets

Tickets for this fixture are available and can be booked online at tickets.wolves.co.uk or by calling the ticket sales team on 0371 222 1877.

All tickets for this fixture were delivered as print at home tickets. Print at home tickets must be printed in high quality on A4 paper or can be opened on a mobile device allowing for the QR code to be scanned at the turnstiles. Supporters using print at home tickets should scan barcodes or QR codes in the mouth of the reader when at the turnstiles.

Any supporters who experience any issues relating to their tickets are advised to visit the ticket office prior to kick off.

Molineux Fan Zone and North Bank Bar

The Molineux Fan Zone is located next to Block 5 of the Sir Jack Hayward stand. The Fan Zone will open at 5pm and will give an opportunity for supporters to grab food and drink whilst taking in the matchday atmosphere before making their way into the stadium.

The Christmas Fan Zone opens at 4pm and Santa will be present, while festive games will be laid on for young supporters. Halfpenny Green will be on site providing wine tasting, while a former player will be on hand to meet supporters.

The North Bank Bar is located next to block ND of the Stan Cullis stand and is accessible to season ticket holders and MyWolves members and will be open from 2 and a half hours prior to kick-off. Please note that supporters may be denied entry once capacity has been reached. Junior supporters are welcome. The North Bank Bar will reopen after the game with drinks served for 1 hour after the final whistle.

Entering the stadium

Supporters will only be able to gain entry to the stadium using the turnstile block designated on their ticket or season ticket smartcard. Security and bag searches will take place at the turnstiles.

Searches will be conducted using wands, and you may be requested to open your own bag to allow it to be searched. Bags larger than an A4 size will not be permitted

Catering Kiosks

Concourse catering kiosks will be open inside the stadium for this fixture serving food hot and cold drinks and alcoholic drinks.

Molineux is a cashless stadium and supporters are advised to ensure they have card or contactless payment ready when being served.

Ticket office, Molineux Megastore and Fan Services

The ticket office is located between the Stan Cullis and Billy Wright stands and will be open from 3pm until half-time on the day of the game.

The Molineux Megastore is located at the Stan Cullis stand and will be open from 9am up until kick-off and again following the game. The new third kit for the 22/23 will be available to purchase in store for the first time on matchday.

The fan services team will be reachable by phone and email from 10am on matchday to answer any matchday enquiries. The fan services phone line will close 2 hours prior to kick off however the fanservices@wolves.co.uk inbox will be monitored up until kick off.

Matchday Programme

Julen Lopetegui fronts the official matchday programme as he goes into his first match as head coach of the old gold. The Spaniard is the focus of the main interview and features inside the programme, which will be a collector’s edition, as a new era at Molineux begins.

Programmes, priced at £4, are available to buy from the Molineux Megastore, or from the various programme sellers around the stadium.

Travelling to Molineux and parking

With as many as 32,000 people trying to get to Molineux Stadium on a matchday, we are very conscious of the impact on the environment and our neighbours.

When making your journey to Molineux Stadium we ask you, wherever possible, to consider travel options that will help us to reduce local traffic jams and inconsiderate parking around the stadium.

Here at Wolves, we want all of our fans to be able to travel safely when using public transport, so we’ve partnered with Moovit, the world’s number one urban mobility app, to ensure you have the most up-to-date and accurate journey planning capabilities at your fingertips.

Moovit will provide special instructions for Wolves fans about the best public transport routes to ride, including how to arrive at the dedicated fan areas and specific fan entrances. Not a Moovit user? The Moovit App is available for free on iOSAndroid and Huawei AppGallery

Alternatively, supporters can simply use our new journey planner tool by clicking here to plan any journey, benefiting from real-time alerts, service alerts and more, for anywhere across the world. 

Supporters can check availability for official matchday parking and book spaces here. Details of further council owned car parks in the city can be found here.

Road closures

A number of road closures around the stadium as part of spectator safety measures will affect supporters on matchdays. Please refer to the road closure map here and information below for details.

Waterloo Road Will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off up until a period at the discretion of the matchday safety officer at the end of the game –expected to be between 15 and 30 minutes.

Molineux Street, Sir Jack Hayward Way and Whitmore Hill will be closed as detailed on the map here from one hour before kick-off, up until a period at the discretion of the matchday safety officer at the end of the game.

Away fans

Gillingham supporters will be located in blocks NL5, NL6, NU5, NU6 and NU7 of the Stan Cullis stand and can enter the stadium via turnstile block NF. Concourse catering kiosks will be available for visiting supporters, serving food, hot and cold drinks and alcoholic beverages. Molineux is a cashless stadium and visiting supporters are advised to ensure they have card or contactless payment to hand. Away supporters will also be welcome in the Molineux Fan Zone. Away supporters will be asked to co-operate with covid pass spot checks ahead of kick off.

Reporting incidents

Discrimination and antisocial behaviour will not be tolerated at Molineux. Supporters who witness this kind of behaviour should speak to their nearest steward or send details to 07723 479 887 starting their message with WOLVES.

Disabled supporters

The Baroness Heyhoe-Flint accessible lounge will be open for this fixture. The accessible lounge has 2 accessible toilets, chairs and tables and is a space where disabled supporters can meet others before the game and half time. The room is located in the lower Stan Cullis stand opposite NL1.  Please do not store wheelchairs in this room while the game is in progress.

Audio Description Commentary is provided by a specially trained team giving second by second commentary of where the ball is and what is happening in the game. It is available for supporters who need that extra help watching the game but must be pre-booked by emailing fanservices@wolves.co.uk  Once booked a set will be delivered to your seat before kick-off. This service is available to both home and away fans.

Limited lift access is available for supporters with accessible needs who sit in the upper tiers of the Stan Cullis and Billy Wright stands. For further information, please contact fanservices@wolves.co.uk.  We advise supporters using the lifts to arrive early.

Disability Liaison stewards will be available for your questions and support throughout your visit.  We have the specially trained stewards at wheelchair locations in Stan Cullis, Steve Bull and Sir Jack Hayward Stand.

Matchday FAQs

Supporters can view a series of FAQs relating to matchdays at Molineux by clicking here.

The Molineux match day guide for home supporters can be downloaded here: wolves.co.uk.

Questions and feedback

Any supporters who have questions or need further assistance in relating to matchday should email fanservices@wolves.co.uk. We welcome your feedback on your matchday experience and you can direct and feedback to the same email address.

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