Matchday Guide | Wolves vs Arsenal

Less than a week after Wolves’ last home clash, Bruno Lage’s men are back at Molineux on Thursday night as they return to Premier League action against Arsenal.

Supporters are reminded that they will no longer need to present a Covid pass or a negative lateral flow test result to guarantee entry into Molineux. However, fans are urged to follow public health guidance to keep each other safe on a matchday.

Ahead of the 7.45pm kick-off, here is everything the 32,000 supporters who are attending the match need to know before arriving at the stadium.

Covid protocol and Code of Conduct

Following the Government’s easing of Plan B restrictions, supporters who attend matches at Molineux will no longer be required to present a Covid pass as a condition of entry.

In line with new Premier League guidance, neither proof of a Covid-19 vaccination nor a negative lateral flow test will need to be shown, starting with this weekend’s Emirates FA Cup fourth round fixture at home to Norwich City.

To allow supporters to watch matches inside Molineux safely, the club has published a supporter’s code of conduct in line with Government advice and Premier League protocol.

The full code of conduct can be viewed here and FAQs relating to the code of conduct can be found here.

There are some simple ways fans can help keep each other stay safe on a matchday:

  • Be responsible and do not travel if you have Covid-19 symptoms
  • Wear face coverings in indoor and crowded areas
  • Continue to wash hands regularly
  • The best way to protect yourself and others from Covid-19 is to get vaccinated

We strongly encourage all supporters to take a lateral flow test ahead of leaving for Molineux on a matchday to check there is no risk of passing on the virus.

Questions regarding the code of conduct can be sent to fanservices@wolves.co.uk

Public footway closure

Works have now started to transform the street scene outside the Civic Hall which is part of the city centre public realm works.

Minor works have begun at the end of Paternoster Row with a public footway closure in place during this time. We advise supporters travelling to Molineux from the city centre on foot to follow the pedestrian diversion route that is in place, directing the public down Cheapside and past St Peter’s Church.

In the following months there are more works scheduled and information will follow accordingly.

More information works can be found here.

Tickets

Tickets for this fixture are sold out. Season ticket holders will be able to gain entry to the stadium using their season ticket smartcard. When arriving at the turnstile, supporters should tap and hold their smartcards at the front of the reader.

Match to match tickets for this fixture were delivered as print at home tickets or uploaded to individual membership cards as specified by each supporter at the time of purchase. Print at home tickets must be printed in high quality on A4 paper or can be opened on a mobile device allowing for the QR code to be scanned at the turnstiles. Supporters using print at home tickets should scan barcodes or QR codes in the mouth of the reader when at the turnstiles.

Supporters that chose to upload their ticket to their membership smartcard should follow the same procedure as detailed above for season ticket holders.

Any supporters who experience any issues relating to their tickets are advised to visit the ticket office prior to kick off.

Molineux Fan Zone and North Bank Bar

The Molineux Fan Zone is located next to Block 5 of the Sir Jack Hayward Stand and will open at 5.30pm, giving an opportunity for supporters to grab food and drink whilst taking in the matchday atmosphere before making their way into the stadium.

The North Bank Bar is located next to Block ND of the Stan Cullis stand and is accessible to season ticket holders and MyWolves members and will be open from 4.30am. Please note that supporters may be denied entry once capacity has been reached. Junior supporters are welcome.

Entering the stadium

Supporters will only be able to gain entry to the stadium using the turnstile block designated on their ticket or season ticket smartcard. Security and bag searches will take place at the turnstiles.

Searches will be conducted using wands, and you may be requested to open your own bag to allow it to be searched. Bags larger than an A4 size will not be permitted.

Catering Kiosks

Concourse catering kiosks will be open inside the stadium for this fixture serving food hot and cold drinks and alcoholic drinks.

Molineux is a cashless stadium and supporters are advised to ensure they have card or contactless payment ready when being served.

When using the stadium’s amenities, such as toilets, food and drink outlets, or concessions, avoid queues wherever possible by checking to see if any of them are not in use, or following the instructions of stewards and other staff members.

If you purchase food and soft drinks, please take them directly to your seat in the bowl to allow as much space in the concourse areas as possible. 

Ticket office, Molineux Megastore and Fan Services

The ticket office is located between the Stan Cullis and Billy Wright stands and will be open from 10am until kick-off on the day of the game.

The Molineux Megastore is located at the Stan Cullis stand and will be open from 10am up until kick-off and again following the game.

The fan services team will be reachable by phone and email from 10am on matchday to answer any matchday enquiries. The fan services phone line will close two hours prior to kick-off, however the fanservices@wolves.co.uk inbox will be monitored up until kick-off.

Matchday Programme

The official Wolves matchday programme has returned to its usual format this season, with a 100-page edition focusing on the Premier League clash and packed full of exclusive and bespoke content and features.

Portuguese goalkeeper Jose Sa, who has had an outstanding first six months to his Wolves career, adorns the cover and is featured inside with an in-depth interview. There are also features with Ruben Neves, Ki-Jana Hoever and former star Alex Rae, while fans can discover more about the players of the future with our range of Academy content, including interviews with defenders Christian Marques and Aaron Keto-Diyawa, and a focus on the women’s team with Shan Turner.

Programmes, priced at £3.50, are available to buy by from the Molineux Megastore, from the various programme sellers around the stadium, from the catering kiosks, and by clicking here.

Travelling to Molineux and parking

With as many as 32,000 people trying to get to Molineux Stadium on a matchday, we are very conscious of the impact on the environment and our neighbours.

When making your journey to Molineux Stadium we ask you, wherever possible, to consider travel options that will help us to reduce local traffic jams and inconsiderate parking around the stadium.

Here at Wolves, we want all our fans to be able to travel safely when using public transport, so we’ve partnered with Moovit, the world’s number one urban mobility app, to ensure you have the most up-to-date and accurate journey planning capabilities at your fingertips.

Moovit will provide special instructions for Wolves fans about the best public transport routes to ride, including how to arrive at the dedicated fan areas and specific fan entrances. Not a Moovit user? The Moovit App is available for free on iOSAndroid and Huawei AppGallery

Alternatively, supporters can simply use our new journey planner tool by clicking here to plan any journey, benefiting from real-time alerts, service alerts and more, for anywhere across the world. 

Supporters can check availability for official matchday parking and book spaces here. Details of further council owned car parks in the city can be found here.

Road closures

A number of road closures around the stadium as part of spectator safety measures will affect supporters on matchdays. Please refer to the road closure map here and information below for details.

Waterloo Road will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off up until a period at the discretion of the matchday safety officer at the end of the game – expected to be between 15 and 30 minutes.

Molineux Street, Sir Jack Hayward Way and Whitmore Hill will be closed as detailed on the map here from one hour before kick-off, up until a period at the discretion of the matchday safety officer at the end of the game.

Away fans

Visiting supporters will be located in the lower tier of the Steve Bull stand. Concourse catering kiosks will be available for visiting supporters, serving food, hot and cold drinks and alcoholic beverages.

Molineux is a cashless stadium and visiting supporters are advised to ensure they have card or contactless payment to hand. Visiting supporters will also be welcome in the Molineux Fan Zone.

Reporting incidents

Discrimination and antisocial behaviour will not be tolerated at Molineux. Supporters who witness this kind of behaviour should speak to their nearest steward or send details to 07723 479 887 starting their message with WOLVES.

New anti-discrimination measures have been implemented by the Premier League for the 2021/22 season as football continues to work to eradicate discriminatory behaviour in society.

Clubs have agreed to enforce league-wide punishments (which may include bans from all Premier League grounds) for any individual found to have behaved in a discriminatory or abusive way toward any club employee, player, match official, steward or fan attending a Premier League match – whether in-person or online.

For full information on the new measures, click here.

Disabled supporters

The Baroness Heyhoe-Flint accessible lounge will be open for this fixture. The accessible lounge has two accessible toilets, chairs and tables and is a space where disabled supporters can meet others before the game and half time. The room is located in the lower Stan Cullis stand opposite NL1. Please do not store wheelchairs in this room while the game is in progress.

Audio Description Commentary is provided by a specially trained team giving second by second commentary of where the ball is and what is happening in the game. It is available for supporters who need that extra help watching the game but must be pre booked by emailing Laurawright@wolves.co.uk  Once booked a set will be delivered to your seat before kick-off. This service is available to both home and away fans.

Lift access is available for supporters with accessible needs who sit in the upper tiers of the Stan Cullis and Billy Wright stands. To gain access to one of the lifts please contact laurawright@wolves.co.uk for further information. We advise supporters to arrive early for lift use.

Disabled Liaison stewards will be available for your questions and support throughout your visit.  We have the specially trained stewards at wheelchair locations in Stan Cullis, Steve Bull and Sir Jack Hayward Stand.

Matchday FAQs

Supporters can view a series of FAQs relating to matchdays at Molineux by clicking here.

Questions and feedback

Any supporters who have questions or need further assistance in relating to matchday should email fanservices@wolves.co.uk. We welcome your feedback on your matchday experience and you can direct and feedback to the same email address.

#WOLARS