WolvesTV Frequently Asked Questions

What is WolvesTV?

WolvesTV is the replacement for Wolves Player, available on the all-new wolves.co.uk. WolvesTV offers fans alternative ways to follow matches if they can’t attend games, with fans in the UK and Republic of Ireland able to access live commentary, and international fans able to access live streams when EFL broadcast rules and technology allows.

Live broadcasts can only be watched on desktop but commentary can be accessed on mobile and tablet devices.


How much does an WolvesTV cost?

A seasonal pass for live audio commentary is £45. International fans wanting to watch live broadcasts when available will pay £5 per game and have access to Wolves TV for the duration of the match. 


Can I purchase a pass on a monthly basis or for a single game?


Wolves TV is available on an annual subscription basis only for audio commentary and match to match only for overseas live streams


Will my seasonal subscription automatically renew?

Yes after 12 months seasonal subscriptions will automatically renew on the payment card you used. You will be notified in case you want to cancel your subscription.


What devices does WolvesTV work on?

WolvesTV live commentary can be accessed across desktop, tablet and mobile, live streams are only available on desktops. If you are unsure whether your technology will support WolvesTV please contact wolvestvsupport@streamamg.com


I’m having issues with my video / audio feed, what can I do?

In the first instance please report your technical issues to wolvestvsupport@Streamamg.com who can investigate whether there is a problem with what is being broadcast. If there are no issues at our end we’ll ask you to confirm some details about the device, software and your internet connection. Please note that it is your responsibility to ensure you are using compatible technology ahead of purchasing a WolvesTV package.


How do I get a refund?
Refunds can only be issued for people who have reported a technical issue during the game that is the fault of us or our providers and cannot be rectified. Please note that if you don’t watch a stream through choice or don’t report a technical issue during the game we will not issue a refund. Refunds will not be issued for supporters attempting to access via a VPN or using a smartphone or tablet.


Why do fans in the UK and Republic of Ireland not have the same access to WolvesTV as international fans?

Under the EFL’s existing broadcast agreement with Sky Sports clubs are unable to offer fans in the UK or Republic of Ireland the same access to WolvesTV as international fans.


How do I subscribe to WolvesTV?

Click here and follow the steps to sign up to WolvesTV for the 2017/18 season. If you are an international fan you can still subscribe and receive live audio commentary for every game and then pick and choose games you would like to live stream for the additional fee.


If I am subscribed to Wolves Player HD will I automatically join WolvesTV?

No Wolves Player HD was provided by the EFL whereas WolvesTV is run by the Club and so you’ll need to create a new account and sign up again to access the new platform.


If I live in the UK or Republic of Ireland and subscribe to WolvesTV, will I be able to watch games when travelling abroad 

No, to watch games overseas your IP address, home address and payment details need to be registered to a qualifying country. Domestic fans travelling overseas will have the same access to WolvesTV as they would have at home.

For international fans travelling to the UK you won’t be able to view live streams as your IP address when connecting to the internet will identify you as not being in a qualifying country.


My feed keeps buffering, what’s wrong?

Is your connection fast enough? Try to stop all current downloads, videos you are watching or torrents and visit http://www.speedtest.net . Test your download speed, results should show a minimum of 1Mbps to process streamed content along with usual browsing activities efficiently.


I’m receiving a “media not found” message

The live commentary player will only be live during a match. If Wolves are playing and you are receiving this message, please alert wolvestvsupport@streamamg.com.  


Will Cup games be live streamed?

Currently due to EFL and FA broadcasting laws only certain league matches will be streamed live. Audio commentary will be available for cup matches as part of the £45 seasonal pass.


Have any other questions? Please contact tv@wolves.co.uk